Top of the list is Hickeys Pharmacy. 2 weeks ago I bought a bottle of Lancome Adaptive foundation there as it was being discontinued & sold at 50% off - a bargain! Two days later, I went to take the bottle out of my bag in the gym to disguise my tomato red face and CRASH - the brand new bottle shattered all over the floor. I went straight into Hickeys to see if they had another bottle but the answer was no. The lovely assistant took my name & volunteered to check with the other branches to see if she could track one down, although she wasn't too hopeful. I assumed I'd never hear from her again. She rang me last Sunday & told me she found a full bottle of it at home when she was clearing out & offered to give it to me free of charge. How lovely was that??? I gratefully accepted and am absolutely blown away by her kindness.
Next up is Dunnes Stores. Little Sis rang me in a panic trying to source a pair of boots for Lulu as they were out of stock in all the branches near her. I went to our local Dunnes where they were also out of stock, but the incredibly nice lady at Customer Services checked every branch within a 50 mile radius and then arranged for one of the managers to collect the only pair left from the Wexford branch & bring them up for me! Fantastic customer service & not what I had come to expect from Dunnes. Little Sis & Lulu are equally impressed.
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